Terms & Conditions

Welcome to Anwer Stores! These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with these terms. Please read them carefully.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have parental/guardian consent to use this service. You agree to abide by these Terms and Conditions and our Privacy Policy.

2. Account Registration

• You may need to create an account to place orders.
• You are responsible for maintaining the confidentiality of your account credentials.
• Notify us immediately of any unauthorized use of your account.

3. Order Placement and Payment

• All orders are subject to product availability and confirmation of pricing.
• We accept multiple payment methods, including credit/debit cards and online payment gateways.
• Payment must be completed before your order is processed.

4. Pricing and Taxes

• Prices are listed in Sri Lankan Rupees (LKR) and are subject to change without notice.
• All applicable taxes and delivery charges will be added to your total order value.

5. Delivery

• We deliver to the address provided during checkout.
• Delivery times are estimates and may vary due to unforeseen circumstances.
• You are responsible for providing accurate delivery information.

6. Returns and Refunds

• Please refer to our Refund and Return Policy for details on eligibility and processes.
• Returns must be initiated within 24 hours of delivery.

7. User Responsibilities

• You agree not to misuse the website or engage in any fraudulent activities.
• You must provide accurate and up-to-date information during registration and checkout.

8. Intellectual Property

• All content on the website, including logos, text, and images, is the property of Anwer Stores and is protected by copyright laws.
• Unauthorized use of our content is strictly prohibited.

9. Limitation of Liability

• Anwer Stores is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
• We are not responsible for delays or failures due to circumstances beyond our control (e.g., natural disasters, strikes).

10. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes will be resolved in the courts of Sri Lanka.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

• Hotline: 0777 106171
• WhatsApp: 0774 524 689
• Email: info@anwerstores.lk