Privacy Policy
At Anwer Stores, we are committed to protecting your privacy and ensuring the security of your personal information in compliance with Sri Lankan laws and regulations. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, shipping address, and payment details.
- Order Information: Products purchased, order history, and preferences.
- Technical Information: IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Send order updates, promotional offers, and newsletters (with your consent).
- Improve our website, services, and user experience.
- Ensure the security of your transactions and prevent fraud.
3. Data Security
We implement industry-standard security measures, including encryption and secure payment gateways, to protect your data from unauthorized access, misuse, or disclosure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Delivery partners, payment processors, and IT support.
- Legal Requirements: When required by law or to protect our rights and property, in compliance with Sri Lankan regulations.
5. Your Rights Under Sri Lankan Law
As a customer, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection: Object to the processing of your data for specific purposes.
- Withdraw Consent: Withdraw consent for data processing at any time.
To exercise these rights, please contact us using the details below.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
8. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Hotline: 0777 106171
- WhatsApp: 0774 524 689
- Address: No 245, Warana Road, Thihariya, Kalagedihena, Sri Lanka
- Email: info@anwerstores.lk
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in Sri Lankan laws or our practices. Any changes will be posted on this page, and we encourage you to review it regularly.